COVID-19 Update

Here is our latest information regarding Coronavirus (COVID-19).

Following the latest Government announcements, and in line with the information provided when placing your booking, all events over the next few weeks will be placed On-Hold as a result of these restrictions effecting the experience dates. We are currently in the process of contacting all effected bookings.

These On-Hold events are still active bookings and are ready and waiting to be rescheduled back in once restrictions have eased.

Activity centres will be reopening in stages, described in the full covid statement.


Rescheduling your "on hold" event - Only for bookings that are on hold. This form should not be used to request a change to your existing booked date.

If your event was placed On Hold due to COVID-19 restrictions, and you are looking to reschedule this for a new date, then please click the link below


Vouchers Expiring - Covid Extension

Gift vouchers have delivery options by post or email and will have extended validity!
If your gift voucher is coming up to its expiry date please click here

Email Us

Please use our email form for general queries or questions.

Call 0800 078 9500

Open from 10:00am to 4:00pm

Please Note:
We are currently experiencing a large amount of calls for enquiries and bookings. This is unfortunately leading to extremely long waiting period on our phone lines.

  • Mon 10:00am 4:00pm
  • Tue 10:00am 4:00pm
  • Wed 10:00am 4:00pm
  • Thu 10:00am 4:00pm
  • Fri 10:00am 4:00pm
  • Sat 9:00am 2:00pm
  • Sun Closed

Head Office: Geronigo, Hammerain House, Hookstone Avenue, Harrogate, HG2 8ER